Example shop: a small clothing brand. Each design comes in sizes S to XL and two or three colours. Customers find them on Instagram and WhatsApp, and the owner wants a proper online store where people can see photos, pick a size and place an order.
Do the Getting started steps first.
Which features should a garments store turn on?
| Feature | Setting | Why |
|---|---|---|
| Variants | On | Each size and colour keeps its own stock, barcode and photo. |
| Barcode / QR code | On | Scan tags at the counter or when packing. |
How do I add one design in several sizes and colours?
- Turn on Variants in Settings → Configure Features.
- Open Manage → Products → Add Product. Enter the design name, cost and sale price.
- Tap Add Variant for each option, e.g. "Red / M". Enter its Stock.
- Optionally add a Variant Barcode and a Variant Image so customers see the right colour.
- Save. The product's total stock is the sum of all its variants.
How do I start my online store?
- Open the menu, then Settings → Online Store.
- Turn on Enable online store.
- Choose a Store link handle (e.g. my-brand). Tap Generate from name if you want one made from your shop name.
- Choose your Store country, so your store appears on your country's marketplace page.
- Enter your WhatsApp number. Customers use it to call or message you from the store.
- Pick a Storefront design, and add your Facebook, Instagram, TikTok and YouTube links.
- Tap Save. Use Copy link or Share to post your store link in your Instagram bio and WhatsApp status.
How do I put a product on my online store?
- Open the product and tap Show more details.
- Turn on Available online.
- Add a few photos under Product image. Products without a photo are not shown online.
- Write an Online description (fabric, fit, washing care). You can paste a YouTube, TikTok or Instagram Video link too.
- Save.
A customer placed an order. What do I do?
- New orders show on the Dashboard and under Manage → Online Orders.
- Call or WhatsApp the customer to confirm, then tap Confirm (on call).
- When they pay, tap Mark Payment Received.
- Tap the order to open it as a Sale Invoice and save it. This takes the items out of stock.
- After the parcel reaches the customer, tap Mark Delivered.
How do I share one product on WhatsApp or Instagram?
Every product has a Product QR Code and its own page on your online store. Open your store with View store, open the product, and share that page's link.
How do I see which sizes are selling out?
Open Reports → Stock Report. It shows stock for each variant.
See also: Customers contacting your online store and Marketplace by country.